Amenities & services
- Restaurant
- Room service
- Bar
- 24-hour front desk
- Non-smoking rooms
- Business centre
- Babysitting/child services
- Laundry
- Dry cleaning
- Family rooms
- Breakfast in the room
- Ironing service
- Lift
- Safety deposit box
- Currency exchange
- Soundproof rooms
- Car hire
- Tour desk
- Heating
- Fax/photocopying
- Luggage storage
- Free WiFi
- Air conditioning
- Designated smoking area
- Snack bar
- Sun terrace
- Concierge service
- Shuttle service (additional charge)
- Vending machine (drinks & snacks)
- Shared lounge/TV area
- Daily housekeeping
- Grocery deliveries
- Kid-friendly buffet
- Fruits
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Health & Cleanliness
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Property is cleaned by professional cleaning companies
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Delivered food is securely covered
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available